The IT department of Mohawk Industries in Belgium was looking for a way to translate abstract concepts into concrete images and found the perfect partner in Karl Mortier.
This Customer Journey is a wonderful framework, which we'll be working with in the coming months. There will definitely be a follow-up, thanks Karl – Johan Van der Meiren
C9 International is a European leader in guiding organizations toward customer-centric processes. To showcase their offering at a trade show, Karl was able to visualize it on the spot at their booth.